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Perfect for providing multi-functional therapy to your horse's legs or body, the Equilibrium Hot and Cold Packs easily attach to the Magnetic Chaps, Magnetic Rug, and Hind & Hock Magnetic Chaps for use before or after exercise.
Perfect for providing multi-functional therapy to your horse's legs or body, the Equilibrium Hot and Cold Packs easily attach to the Magnetic Chaps, Magnetic Rug, and Hind & Hock Magnetic Chaps for use before or after exercise.
Equilibrium

Equilibrium Hot and Cold Packs - 2 Pack

£19.99
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Returns
Klarna

Orders placed using Klarna cannot be exchanged - if you wish to change items on a Klarna order, you will need to place a new order and return your original item for a refund.

Exchanges - FREE

If you would like to exchange any items in your order, we are able to offer a free postage label once per order. If the item you would like in exchange is out of stock or unavailable, you can exchange for any item of the same or greater value, or we can process a refund. In the event of a refund, our normal returns policy will apply £4 will be deducted from the refund for the cost of the postage label. If you are exchanging for an item of greater value, you will need to pay the difference and our Returns team will contact you to arrange this.

We will aim to confirm receipt of the item(s) within 2 working days of receiving them. If it is possible, we will also confirm the refund/exchange at the same time.

Please note that Air Jackets cannot be returned using our standard Royal Mail returns process. If you need to return or exchange your Air Jacket, please contact our team, and we will assist you in arranging the return to Redpost Equestrian. Failure to comply may affect your eligibility for a refund

Generate your free returns label
Refunds - £4 per Label

If you are returning your item(s) for a full or partial refund then we will deduct £4 from the amount refunded as payment for the label if used

  • Check that the product is in its original condition from when it was purchased. This includes product tags and any product packaging that came with it.
  • Print, complete & include in your parcel the Returns Form. If you do not have a printer please use this as guidance when writing your return note.
  • Create your Royal Mail Label. (If you do not have a printer, use the link below to create a Royal Mail label, and then show the QR code on your phone at the Post Office.)
  • Take your parcel to the Post Office, or book a Royal Mail Parcel Collect pick-up by clicking here.

We will aim to confirm receipt of the item(s) within 2 working days of receiving them. If it is possible, we will also confirm the refund/exchange at the same time.

Please note that Air Jackets cannot be returned using our standard Royal Mail returns process. If you need to return or exchange your Air Jacket, please contact our team, and we will assist you in arranging the return to Redpost Equestrian. Failure to comply may affect your eligibility for a refund.

Generate your postage label
International Returns

For international customers returning goods you must mark the parcel and returns form as a "Return" in order to correctly avoid customs charges. Should you encounter customs charges upon the entry of your parcel in to the UK we will not be responsible for paying these and your goods will be returned to you and in most cases the courier will not refund your postage costs. If you are returning an item from outside the UK, you are responsible for the postage costs.

Returns Contract

We are unable to handle and inspect returned items unless they are clean and dry due to Health and Safety regulations. This is in particular reference to horse clothing and footwear. This clause is in accordance with the Health and Safety at Work Act 1974.

Under the Consumer Contracts Regulations you have the legal right to cancel your order within 14 days of receipt of your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract, and you then have 14 days to return the goods to us, at your own cost and risk.

You cannot cancel your contract if you have removed any sealed packaging on a product or purchased goods that are non-returnable. Non-returnable items will be stated on their respective product pages. Confirmed Non-returnable items include: Personalised or Special Order items, Underwear, CD's, DVD's, Videos, and Computer Software. Please note that bits cannot be returned if they have been in the horse's mouth.

Riding hats can only be returned if the special instructions (included with each hat) are followed. Riding hats must be returned in a box (in addition to their own box) which must be well-padded to prevent damage during transit. Riding hats will not be accepted for return if they are returned using inadequate packaging.

Air Jackets cannot be returned using our standard Royal Mail returns process. If you wish to return or exchange an Air Jacket, you must contact our team to arrange the appropriate return process. Failure to follow the correct return procedure may affect your eligibility for a refund or exchange.

If you have received the goods before you cancel your contract then (unless purchasing non-returnable items for which you do not have a right to cancel) you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk within 14 days from the date that you tell us you are cancelling your contract.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible within 14 days from when we receive the goods back, provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you.

If you then do not return the goods delivered to you, or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. On receipt of the goods and after inspection we will credit you the amount you paid for the goods. Please note that for International orders, a refund will be given on the goods purchased only and NOT the shipping cost.

For international customers returning goods, you must mark the parcel and customs form clearly as "Returned Goods", in order to correctly avoid customs charges. If for any reason customs charges are incurred upon the entry of your parcel in to the UK we will not be responsible for paying these, and your goods will be returned to you. In most cases the courier will not refund your postage costs.

Goods returned must be returned in the condition they were received in. This includes all packaging which must be intact and complete, ready for resale. Items must be returned with protective packaging and tape, labels or glue must not be applied directly to product packaging as this will result to damage that effects resell. Returned goods are thoroughly inspected when we receive them, and any goods with signs of damage, use, wear, or that are dirty may not be accepted, or you may be charged a restocking fee. We hold the right to deduct the costs of these damages from the amount to be re-credited to you.

For further information see our Terms & Conditions

For Faulty/Damaged item

  • Contact us at your earliest convenience by either emailing [email protected] or phoning us with details about your faulty/damaged item(s). We will provide a Returns Form for you to fill in and send back to us at your earliest convenience.
  • We will then contact you and inform you of the next stage. DO NOT return items to us before receiving confirmation to do so. We will provide a FREE returns label if we require the item back. We will NOT refund your returns postage if you decide to send the item back using your own method unless confirmed before you send the item back.
Contact our returns team

Before you send your return…

Goods returned must be returned in the condition they were received in. This includes all packaging which must be intact and complete, ready for resale. Items must be returned with protective packaging; any tape, labels or glue must not be applied directly to the product or its packaging (e.g. boot boxes and rug bags) as this will result in damage that effects resale. Returned goods are thoroughly inspected when we receive them, and any goods with signs of damage, use, wear, or that are dirty may not be accepted, or you may be charged a restocking fee. We reserve the right to deduct the costs of these damages from the amount to be refunded to you.

Please note that Air Jackets cannot be returned using our standard Royal Mail returns process. If you need to return or exchange your Air Jacket, please contact our team, and we will assist you in arranging the return to Redpost Equestrian. Failure to comply may affect your eligibility for a refund

Contact our returns team

Equilibrium Hot and Cold Packs - 2 Pack

Season:Core

Brand:Equilibrium

Code:5060124039275

The Equilibrium Hot and Cold Packs are extremely easy to use and fit with many items in the Equilibrium Therapy Range. With so many uses these cold packs are great for multifunctional use. The cold therapy packs are great for recovery after exercise, including strains, sprains, bumps, and bruises. The hot therapy packs are ideal for relaxation and warm-up before exercise, also including muscle spasms and joint stiffness. Together, they provide your horse with assistance to maintain excellent muscle health after strenuous exercise.

The packs are perfect to use within your Equilibrium Magnetic Chaps and Equilibrium Magnetic Hind and Hock Chaps


Using the Cold Packs:
Freeze the gel pack in its pouch for a minimum of 60 minutes. The pack can be stored in the freezer until it is needed. The pack will quickly become flexible after being taken out of the freezer. Apply where required for a minimum of 10 minutes. DO NOT use cold before exercise.

Using the Hot Packs:
Place the gel pack inside the pouch provided and lay it flat in the microwave on a high setting for 15-20 seconds only. If the desired temperature is not met, increase the time by 5-second increments. Make sure the pouch is never overheated. If the gel pack is frozen, the heating time may need to be increased. Leave to stand for a minute and ensure the temperature is comfortable before use. Apply for 20 minutes.

Using Both Packs Combined:
Alternate between cold and hot packs for 10 minutes each for 3 cycles.
  • €23.89
    EUR
  • $34.44
    AUD
  • $30.97
    CAD
  • $37.95
    NZD
  • $21.50
    USD
  • CHF18.99
    CHF
  • kr258.70
    SEK
  • kr2,844.44
    ISK
  • kr178.22
    DKK
  • kr225.44
    NOK
  • ¥3,221.21
    JPY
  • Technical Information
    • Use Cold post exercise
    • Use Hot for relaxation and warm up prior to exercise
    • Use Hot and Cold Combined for muscle health after strenuous exercise
    • Contains 2 x Hot/Cold Packs and Pouches
    • Easily attaches to the Magnetic Chaps and Hind & Hock Magnetic Chaps
    • Easily attaches to the Magnetic Rug
    • Do not use on open wounds/broken skin
    • Do not use if infection could be present
    • Do not use heat on a new injury (the first 48 hours)
    • Do not use cold prior to exercise
    • Do not overheat the gel pack as this might cause it to burst
    • Never place the gel pack directly onto the skin without the protective pouch
    • For external use only
    • If gel fluid comes in contact with the skin or eyes, flush with water
    • Do not use if pack is punctured or torn
    • Keep out of reach of children
    • Do not ingest gel fluid
    Sizing Information
    One size.
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