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Offering comforting heat and massage options, the Equilibrium Massage Mitt Hotspot heat pad soothes and relaxes your horse's hardworking muscles, great for regular use.
Offering comforting heat and massage options, the Equilibrium Massage Mitt Hotspot heat pad soothes and relaxes your horse's hardworking muscles, great for regular use.
Equilibrium

Equilibrium Massage Mitt Hotspot

£140.00
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.
Returns
Klarna

Orders placed using Klarna cannot be exchanged - if you wish to change items on a Klarna order, you will need to place a new order and return your original item for a refund.

Refunds - £4 per Label

If you are returning your item(s) for a full or partial refund then we will deduct £4 from the amount refunded as payment for the label if used

  • Check that the product is in its original condition from when it was purchased. This includes product tags and any product packaging that came with it.
  • Print, complete & include in your parcel the Returns Form. If you do not have a printer please use this as guidance when writing your return note.
  • Create your Royal Mail Label. (If you do not have a printer, use the link below to create a Royal Mail label, and then show the QR code on your phone at the Post Office.)
  • Take your parcel to the Post Office, or book a Royal Mail Parcel Collect pick-up by clicking here.

We will aim to confirm receipt of the item(s) within 2 working days of receiving them. If it is possible, we will also confirm the refund/exchange at the same time.

Generate your postage label
International Returns

For international customers returning goods you must mark the parcel and returns form as a "Return" in order to correctly avoid customs charges. Should you encounter customs charges upon the entry of your parcel in to the UK we will not be responsible for paying these and your goods will be returned to you and in most cases the courier will not refund your postage costs. If you are returning an item from outside the UK, you are responsible for the postage costs.

Returns Contract

We are unable to handle and inspect returned items unless they are clean and dry due to Health and Safety regulations. This is in particular reference to horse clothing and footwear. This clause is in accordance with the Health and Safety at Work Act 1974.

Under the Consumer Contracts Regulations you have the legal right to cancel your order within 14 days of receipt of your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract, and you then have 14 days to return the goods to us, at your own cost and risk.

You cannot cancel your contract if you have removed any sealed packaging on a product or purchased goods that are non-returnable. Non-returnable items will be stated on their respective product pages. Confirmed Non-returnable items include: Personalised or Special Order items, Underwear, CD's, DVD's, Videos, and Computer Software. Please note that bits cannot be returned if they have been in the horse's mouth.

Riding hats can only be returned if the special instructions (included with each hat) are followed. Riding hats must be returned in a box (in addition to their own box) which must be well-padded to prevent damage during transit. Riding hats will not be accepted for return if they are returned using inadequate packaging.

If you have received the goods before you cancel your contract then (unless purchasing non-returnable items for which you do not have a right to cancel) you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk within 14 days from the date that you tell us you are cancelling your contract.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible within 14 days from when we receive the goods back, provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you.

If you then do not return the goods delivered to you, or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. On receipt of the goods and after inspection we will credit you the amount you paid for the goods. Please note that for International orders, a refund will be given on the goods purchased only and NOT the shipping cost.

For international customers returning goods, you must mark the parcel and customs form clearly as "Returned Goods", in order to correctly avoid customs charges. If for any reason customs charges are incurred upon the entry of your parcel in to the UK we will not be responsible for paying these, and your goods will be returned to you. In most cases the courier will not refund your postage costs.

Goods returned must be returned in the condition they were received in. This includes all packaging which must be intact and complete, ready for resale. Items must be returned with protective packaging and tape, labels or glue must not be applied directly to product packaging as this will result to damage that effects resell. Returned goods are thoroughly inspected when we receive them, and any goods with signs of damage, use, wear, or that are dirty may not be accepted, or you may be charged a restocking fee. We hold the right to deduct the costs of these damages from the amount to be re-credited to you.

For further information see our Terms & Conditions

For Faulty/Damaged item

  • Contact us at your earliest convenience by either emailing [email protected] or phoning us with details about your faulty/damaged item(s). We will provide a Returns Form for you to fill in and send back to us at your earliest convenience.
  • We will then contact you and inform you of the next stage. DO NOT return items to us before receiving confirmation to do so. We will provide a FREE returns label if we require the item back. We will NOT refund your returns postage if you decide to send the item back using your own method unless confirmed before you send the item back.
Contact our returns team

Before you send your return…

Goods returned must be returned in the condition they were received in. This includes all packaging which must be intact and complete, ready for resale. Items must be returned with protective packaging; any tape, labels or glue must not be applied directly to the product or its packaging (e.g. boot boxes and rug bags) as this will result in damage that effects resale. Returned goods are thoroughly inspected when we receive them, and any goods with signs of damage, use, wear, or that are dirty may not be accepted, or you may be charged a restocking fee. We reserve the right to deduct the costs of these damages from the amount to be refunded to you.

Contact our returns team

Equilibrium Massage Mitt Hotspot

Season:Core

Brand:Equilibrium

Code:5060124036083

The Equilibrium Massage Mitt Hotspot is a great device with an array of benefits, suitable for use on your horse and also yourself!

Offering comforting heat and massage options, the Hotspot heat pad soothes and relaxes your horse's hardworking muscles, with the choice to use heat alone, or alongside two different types of massage. Massage therapy has a great range of benefits, including:
  • Increases circulation and oxygen to muscles
  • Aids removal of toxins
  • Helps recovery after exercise
  • Promotes the release of endorphins (natural ‘feel good’ hormones)
The Cyclical massage option is designed to be used for your horse if you are holding the Hotspot heat pad still. This is useful when targeting a specific area or trigger point. Use the Continuous massage setting for your horse if you are moving the Hotspot heat pad over larger areas. This allows each sweep to deliver the same massage.

Both these massage options have three settings, Low, Medium and High. Low is best suited for a relaxing massage, for example after exercise, on a day of rest or for sensitive horses. Medium is best suited for general maintenance and everyday use. It can be used as a warm-up before exercise, or as a general maintenance massage. The third setting, High, is designed to be used on horses who prefer a more intense massage, those with thicker coats and horses that are a bit overweight.

The Massage Mitt Hotspot has been tested to increase skin temperature by 8.7°C on average. Using the heat-only option can provide a gentler session to increase circulation. Using heat is a great way to help sensitive horses who may find massage too much. Heat is non-invasive, gentle and well accepted with many associated benefits:
  • Increases circulation and oxygen to muscles
  • Encourages muscle relaxation
  • Increases flexibility of fibrous tissue, such as tendons, ligaments and scar tissue
  • Pain relief, based on the pain gate theory (Goldberg et al, 2017)
Extremely versatile, this Equilibrium Mitt can also help ease rider aches and pains, using both the heat and massage options, either alone or simultaneously.
Technical Information
  • Option to use heat
  • Cyclical massage or continuous massage option
  • 3 different strengths of massage
  • Simple 10-minute programme
  • Battery operated
  • 2-year guarantee
  • Includes battery and charger
Sizing Information
One size
Professional Opinion
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  • How much does the HotSpot Mitt weigh?
    Question asked by Sofia on 14/12/2022 07:57:45
    Hi there! Equilibrium advise that the HotSpot Mitt, including it's packaging, weighs approximately 1.2kg.
  • Hi, does this come with the charger? Thank you.
    Question asked by Alice on 24/11/2022 21:51:11
    Hello Alice, yes the mitt does come with a charger. We hope this helps.
  • Does the charger have a USB for charging?
    Question asked by Vicky on 23/11/2022 13:54:10
    Dear Vicky, this item does not come with a USB charging but does come with a US plug attachment. We hope this helps.
  • How long does the battery last for when in uses before recharging it thanks
    Question asked by Roy Foster on 19/08/2022 12:06:41

    Hello Roy, A full charge of the battery can take up to 12 hours. The charger indicator light with be red when charging. It will turn to green once the battery is fully charge. The Hotspot will run approx. 10 x 10 minute heat and massage sessions from a fully charged battery (based on the high massage setting). To prolong the life of your battery, please disconnect when not in use. We hope this helps.

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